Timeless Truths: 10 Keys to Effective Professional Relationships
The most successful people in any organization have mastered the art of working effectively with others. Participants learn to overcome common communication roadblocks, handle difficult situations more productively, and enhance relationships regardless of age, gender or cultural differences.
Winning Ways with Clients
Identify ways to create a winning first impression and establish rapport with clients. Verbal and nonverbal messages that promote positive relationships are stressed. Learn to constructively deal with challenges that clients may present on the phone or in person.
Professional Etiquette & Networking
In business, you serve as a representative of a larger entity...your organization. In today’s competitive environment, how you present yourself is important to your continued success. Discover new ways to put your best image forward.
Stress Stoppers that Work: Moving Beyond Quick Fixes
Our work environments are changing at a rapid pace and stress levels are at an all time high. Many common coping strategies often fail to produce the desired results. Gain new insights on how to become a more effective stress manager.
Success Strategies for a Total Quality Life
Explore the idea that a full and rich personal life contributes to a successful career. Learn to balance personal, professional and relationship responsibilities. Create a life that honors your values and contributes to your sense of well being.